Showing posts with label Food Safety. Show all posts
Showing posts with label Food Safety. Show all posts

Sunday, February 14, 2016

My Last Chipotle Burrito: Person With Integrity.

Much has been written about Chipotle's food safety woes of the past year, so there really isn't much to say that hasn't already been said.

Everyone from late night hosts to #GMO supporters to Bill Marler have taken their shots at Chipotle, many with great joy. 

I was a little sad about what happened.

Don't get me wrong, I liked seeing the organization humbled.  I was sad that a restaurant with good food and a moniker about "Food with Integrity", neglected the most important aspect of their lives...

The food.

They became evangelical about a marketing campaign about the idea of food, not the actual food, itself.  The marketing campaign is pure liberal guilt and shame. It's faux activism and for all the wrong reasons.

It's also populism.  The food brought people in, but the guilt brought them back... and the shame stopped them from going elsewhere.

People in some circles were really worried about hormones, probably because they didn't know what hormones were, as well as animal welfare, and whether they were spending too little on food.  The people that Chipotle's marketing evangelism worked on, tended to believe anything about food, so long as it was negative. 

All of this had been happening as Organic grocery stores started to take off. So the guilt over eating animals with hormones or veggies with trace amounts of pesticides fed growth in organic food.  Those people could then gather at Whole Foods or Trader Joe's and talk about the uneducated Wal-Mart people eating at McDonald's or Subway, then go on and on about how uh-mae-zing Chipotle is.

See how we really aren't talking about the food - even while talking about food?

Exactly.

Chipotle was too wrapped up in their meta-marketing twister to consider that they are supposed to be a fucking restaurant.

They featured specific brands like Niman Ranch and Belle Evans without considering whether those entities could keep up with Chipotle's demand.

They kept raising prices to afford brands they couldn't even secure a reliable supply of, while at the same time substituting brands like Tyson when they ran out of Belle Evans chicken.

So I guess it's no surprise that food safety wasn't a top priority.  Food safety is a culture that you must have 100% buy-in for, or it will fail. Your employees need to know why they are doing what they do.  They need to be able to make food safety judgement calls on their own, while managers aren't watching them or when there isn't a specific rule written about a specific scenario.

I don't get the sense that Chipotle has that culture.  You can see it in various ways, like how sloppy they are with ingredients in their cold well, getting corn salsa in the sour cream and steak in the chicken. Even after the food borne illnesses, they let cooked meat set on the prep table and not in a hot well or heated cabinet.

I was done with Chipotle for a while, before the food safety scare, because of how their characterization of modern ag, as well as their anti-GMO stance.

A friend of mine told me about a special number you can text and Chipotle would send you a link to get a free burrito.

So just like a tired couple who know it's over and decided to have one last romp, I decided I would have a break up burrito.

I used the link they sent me to get a free burrito:

They now charge $7.50 for a steak burrito! I'm glad this one was free...


White rice, steak, red chili tomatillo salsa, sour cream and cheese. I got a drink and they charged me, because as the girl at the counter pointed out, the drink wasn't included... 🙄

The burrito was good, as they usually are.  Remember, I have no issues with the taste of the food, it's just Chipotle's marketing that leaves a bad taste in my mouth.

Here is an example:

They use real ingredients, not like the science experiments those no good scientists prefer.

This location still has a way to go towards creating a culture of food safety. When I walked in, there was the obligatory pan of chopped up chicken setting on the prep table, but there was also a guy with dreads cutting a huge block of Monterey Jack with a wire and no hair restraints.  

Here is a pic of the guy:

Put a hat on.

I drank a Coke with my burrito and giggled thinking about Chipotle's anti-GMO stance, even though Coke is sweetened with HFCS, which is derived from corn, and much of our field corn is genetically modified(all things I'm fine with).

The floor around their condiment station could use some attention:


Notice the conspicuously placed rodent trap.

This facility passed their last health inspection in September 2015.  In Ohio, you get 2 inspections a year at random times. I think they're overdue a visit, and given the recent food safety troubles, I'm shocked they didn't return.

I couldn't get a pic, but as the employee with the dreads came out of the walk in, I could see unlabeled pans, stacked on one another without a lid, so the bottom of the top pan was smashing what was under it.

Here is the back of the health inspection sticker:


And for good measure, here's my receipt.  Maybe some day Chipotle will stop fearmongering about modern ag and GMO, but until they straighten up, I'll eat at Hot Head Burrito or Q'doba.

It's not me, it's you:




Saturday, August 27, 2011

Why We Need To Fund The FDA.

Food Manufacturing posted a story this morning about a seafood company having it's products seized due to non-conformance with HACCP.  I looked up the warning letter and was amazed at how horrible their HACCP plan was.  They had critical control points for holding raw fish that didn't include a temperature and a ccp for thawing frozen seafood that also had no temperature controls.

Incredible.

Then imagine my surprise when I found out they received another FDA warning letter way back in 1998.  It was then that I was even more disturbed to learn that this wasn't, Meiko, the seafood company whose products were seized... this was Schneider's Fish & Seafood Company.

I looked into it and a search for "seafood HACCP" of the FDA's Warning Letter's site yielded 997 results since 1998.  For those unaware, the FDA issued a final rule on Seafood HACCP in 1995.  40 companies were repeat offenders, many of which went 4 years or more between warning letters.  

I find a couple things troubling about this. First, it's unclear if these places were inspected during those 4+ year gaps.  Second, these are only warning letters that pertain to their HACCP plans either being inadequate or plans not being followed.

The fact that there are companies that lack complete seafood HACCP plans in 2011 is insane and points out a glaring hole in our food safety system... Inspectors.  These guys aren't consistently inspecting these facilities because they're stretched way too thin.  We didn't need the the new regulations that were passed earlier in the year.  What we needed and still need is the staffing to enforce the laws we already have.

This would have several benefits, the most obvious being jobs.  We need several thousand more inspectors in both the FDA and the FSIS(USDA).  The result of this could mean that more recent college grads with food backgrounds can get a solid position and they can start paying back student loans.  The money they'll get paid will go right back into the economy.  Increased inspections mean more hotel and airline bookings, more eating out at restaurants, which puts more money in the pockets of the service industry workers.  Government work means government benefits, which also means there will be more people insured in this country.

But even more than that is the growth this will spur in the food industry.  Many companies, while concerned about food safety, may not be too worried about an inspector showing up anytime soon.  This means that they get a little more lax on the cleaning and some of the upkeep.  With the promise of more inspections, capital projects are more likely to be invested in, which means more hiring and more overtime, more millwrights will be employed and processing lines will get updated.  As much as industry likes to complain about regulation, they also hate when a similar company has a major food safety issue because it makes them look bad by proxy.  Also, it's good for timely inspections to weed out the bad seeds, and give all the other players in the industry a chance to gain market share.

It's unfortunate that political ideology has gotten in the way of sound economic and domestic policy.  This, along with infrastructure spending, seems like a complete no-brainer to me.

Thursday, February 17, 2011

Zero Tolerance Extremism.

Once again, my blog title is a clickable link that goes to a food science resource.  Today's resource is the faculty list of UMass' Food Science Department.  I chose UMass because they were ranked as the top food science department for PhD students in the country.

Today I'd like to address the problems concerning zero tolerance in  the conversation about food.  It's a pretty common practice when people argue about anything, that they take the arguments to the extreme boundaries to try to make a point.  So any discussion of guns leads to a world where jack-booted thugs are raping your  mother while you're watching and powerless because you have no gun... or it's like a John Woo film and everyone is diving sideways in slow motion shooting everybody until we are all dead.

Get the idea?

By taking arguments about food out to the extremes, Food Hysterics hope to make their point while making you defend the most ridiculous scenarios.  Just think of the movie, Super Size Me.  In that movie, Morgan Spurlock wanted to prove that our(Western, mostly American) fast food diets are making us very sick/unhealthy/giving us feline AIDS/etc.  

Morgan Spurlock could have set up an experiment similar to what comedian Doug Benson did in his stonermentary, 'Super High Me'.  What Doug did was smoke pot several times a day, every day, for 30 days.  He followed that up with 30 days of no pot.  So Doug had two sets of data to compare.

What Spurlock did was not only eat McDonald's every meal, but he also(as the title suggests) Super Sized those meals.  The end.  This is very extreme and is meant to prove a point rather than honestly explore an issue.  For instance, if he wanted to be fair, he could have maintained his normal caloric intake but only ate McDonald's and compared the results afterward.  He could've binged for 30 days and then tried to lose weight for 30 days eating only McDonald's.  He could have brought a registered dietitian the McDonald's tray liner with the nutrition facts on the back and planned out meals that met his needs.  Nope, just Super Size it... all day... every day.  Nobody does that.  Nobody eats out for every meal.  Hell, I'll say that most people don't even eat every meal(like breakfast).

I get flamed* by several Twitter trolls** who are anti-everything except a small garden. I have a theory that most of it traces back to an anti-corporate sentiment(which makes me appear pro-corporate for calling out their extremist views) more than anything, but they have some odd views about food nonetheless.

I was asked what my thoughts were on chemicals in food. ???  I wasn't sure how to respond because I didn't know how much they understood about food.  Do they realize that all food is made of 100% chemicals?  Were they referring to gras food additives and wanted to belittle them by just saying the word chemical?

So I explain that things are added to food to improve the: taste, texture, color, mouth feel, shelf life, safety, or nutritional value.  The troll then wonders how many people, if polled, would say they wanted any chemicals added to their food.  So now we already went to an extreme - 'any'.  Of course, if that's how the poll were conducted, everyone would vote no.  It's a leading question.  If I do a survey where I ask people if they want to be shot through the air at 500mph, I'll bet I get nearly all 'No' responses.  Does that mean that commercial air flight should be outlawed?

When I get pulled into these back and forths, I can usually see where things are heading.  So the interrogation breaks down into profits for the food companies.  So now I'm a shill because I explain why things are added to food.  If I were a food technologist working for a large company that was needlessly adding things to food without merit, I would be pretty happy.  Why?  Because I would get to be the hero after I reformulate the products, ditching the wasted materials and saving that company a shitload of money.  I explain that companies won't spend money on unneeded ingredients.  The conversation later evolves into that person referring to everything he doesn't eat as 'shit' and says, 'people eat shit they get sick. This can be backed by 10's of 100's of studies - but of course you disagree.'

This conversation goes nowhere.  It's a horrible circle that makes him crazier and more paranoid while making me dumber for responding.  What people need to realize is that there is a lot of nuance in food science and food issues.  Can BPA hurt you?  Yup, in high enough amounts.  Last I checked, the highest concentrations were found in a 15oz can of French Style green beans... and you'd need to eat 1,000 cans to get sick from the BPA.

Nuance.

People have died from drinking too much water, but we need water to live.  We actually need fat and salt, just not so much.  So the conversation can't be about banning or eliminating things, it has to be about moderation and educational outreach.  I need the help of food scientists and food science educators out their reading this.  

We have politicians wasting our time talking about the aforementioned BPA, and they have needlessly banned potatoes from the WIC program, even though they are great sources of fiber and potassium.  We have people suing Taco Bell because the filling isn't 100% beef, without considering that 100% beef leaves no room for seasonings.  We have a lot of hysteria out there and people are starting to just believe the negative because they haven't seen food scientists go on Oprah or The Daily Show or The Today Show, but they see plenty of Michael Pollan telling them not to eat foods that their Grandma wouldn't recognize.

We need to get out their and call out the extremists with science.  Call them out when they make silly arguments and explain the science behind what's in food.  If you know a food science professor or food science professional, get them on Twitter.  Have them follow me @SamVance. Be warned though, you'll get bombarded with trolls who seem to have all day to try to tweet you down and then discredit anything you try to say.  Hell, I even have a mock version of myself on Twitter @shitSamVancesez

* Flame - to pick apart someone's comments on the internet, usually resulting in the dreaded 'Flame War', a heated exchange that goes on for quite some time.
** Troll - A person who seeks out someone to flame.  Trolls are usually limited to specific topics and not at all random.  They find someone commenting on their pet subject, then they start internet arguments(Flame Wars)

Sunday, January 23, 2011

Traceability: Jet Packs of the Food Industry.

Lyndsey Layton wrote an article about traceability in the Washington Post today.  For those unaware, traceability is the idea that food companies can trace exactly which of their ingredients went into each of their products.  Of course, they already know what type of ingredient is going into a specific product, but they may not be exactly sure when that ingredient was received or what lot # is associated with that exact ingredient where it was shipped.

It's confusing, I know.  I'll try to explain a little better and also give my ideas on how this can work.

When the major food safety overhaul passed, it contained a provision that food companies must be able to track where all their ingredients came from and where it's going.  It sounds simple in theory, but there are complications involved.  It's basically how we think about jet packs.  As Joe Rogan said in his stand-up act, 'Where's the jet packs, bitch?!'  We've heard about jet packs since the 50's and yet it never comes to fruition.  We have the technology... so where are they.  Traceability has the same sort of dichotomy involved.  Small problems and a matter of organization make this simple matter, simply complicated.

Here is the situation:  A wheat farmer brings his wheat to market, where it is bought by a mill.  This mill takes in the wheat, cleans it, and mills it into flour.  The mill then sells this flour to one or many food companies for a variety of applications.  The food company may use this shipment of flour on one product, several products, or even several different runs of several different products.  To further complicate matters, the wheat may be mixed with other winter or summer varieties from other farms before it's milled, so if there is a problem with the flour, it can come from anywhere.  This situation is the same for peppers, cilantro, onions, or whatever.

What each buyer/seller in the supply chain must do is track the place they bought from and the place they sold to.  I see the solution involving either rfid tags or upc bar codes.  The original source i.e. farmer, prints a code to affix to any paperwork as well as to the shipment.  This code or tag, when scanned, stores their farm's establishment number as well as a lot number for that item, as well as a time stamp. The next person in line must scan this bar code/tag then print their own.  The tag they print out contains the code from the original source.  This tag/code is printed and affixed to every shipment that contains THAT source. Fast forward to a bakery that is baking multiple products that day and multiple products the next day.  When they got that ingredient in, they scanned the code/tag and replaced it with their own as everyone else has done in the supply chain.  So now their code shows the time location and lot number for that ingredient for EVERY step of the supply chain.  

This is where it get's tricky. The bakery is going to run brownies and two types of cookies with the ingredient.  For each product they create, they must embed a code/tag with the ingredient's information... which contains every step in that process for every ingredient.  This bakery has the codes tied into their inventory system so they can look up and see some sort of a flow chart that shows every step for every ingredient, which can become hundreds of locations/lot numbers.  They can also use this to ensure they're using 'first in, first out'.

Traceability has a number of logistical problems.  First is how to figure out how a system for the lot numbers.  It can't be whatever the farmer/plant manager comes up with because we can't have duplicate codes floating around.  So the lot numbers must somehow use part of their establishment number to differentiate.  Each entity must have compatible computer systems, but honestly, you can do this with an Excel spreadsheet and a bar code scanner gun.

The feds must be the leaders here or what is simple and a little complicate becomes impossible.  They must act on how this framework will exist and they'll need a lot of resources($$) to get it right the first time.  Republicans need to realize this and not fly off the handle and defund it because it grows the government.  You know what's worse than an overblown government?  An inefficient government.  This part of the regulatory system can be a huge bonus to the industry, but if we start smoking and drinking while this baby is in the womb, it's going to be born slow and defective.  So let the government spend the money and staff the agencies with smart people(I'm available) to piece this together the right way so it can run efficiently.

Sunday, September 19, 2010

Total Recall: Food Safety Hysteria Gives Rise To Unnecessary Demands.

People are upset about a food safety bill that is currently stalled in the Senate.  The bill mandates regular inspections of food plants, which I also support.  But one of the strange things to come out of the recent salmonella outbreak and this bill stalling, is people's continued claim that the FDA is powerless to do any enforcement.

The New York Times ran a story about the bill and mentioned the egg recall, stating the following:

"...the F.D.A. never inspected the Iowa egg facilities at the center of the recalls. Even if it had, the agency would not have had the power to order that their eggs be recalled despite conditions it later found to be filthy."

I find this to be very misleading.  First off, the FDA absolutely has the power to order the eggs be recalled.  There are two things here.  Number one, the FDA can ask the company to institute a recall and as soon as they do, the FDA assists them and provides guidance to ensure the proper steps are being taken.  Yes, all recalls are voluntary, but I will challenge anyone reading this to find instances where a food company refused to issue a recall.  That brings me to number two and the reason why recall requests are always granted - seizure.

Under 21 U.S.C. 334 the FDA has the authority to seize food it believes to be contaminated or adulterated in some way.  Food companies absolutely do not want this to happen... ever.  Just on a P.R. level, any company would much rather look like they caught a mistake and are trying to make it right by recalling the adulterated product.  This is where the New York Times' story is so misleading.  No food company in their right mind, or with credible evidence that proves they are being unfairly treated, would ever risk an FDA seizure.  Under a recall, the FDA helps.  Under a seizure, the FDA takes over, in some instances keeping you from running production by clotting your supply lines and warehouse storage.  A seizure is like a crazy cat lady having her cats taken away because they're emaciated/diseased/abused... it's an indictment on the party involved.  Some companies didn't survive massive recalls because of the negative impact it had on their sales.  Under a seizure, you give up all ability to say you are trying to make thing's right.  This is why the New York Times article is so intellectually dishonest.

The power to demand a recall is unnecessary and in my opinion, does more harm than good.  Even to good facilities, bad things can happen.  A worker can fail to notify their supervisor they are ill and work their shift, contaminating food.  Temperature anomalies can occur in between regular temperature checks, preventing some of the product from reaching a proper kill temp for bacteria.  A packaging employee may grab a spindle of identical looking labels that don't have the allergen statement.  The voluntary recall gives the company a chance to own the problem and make it right.  Believe it or not, most people do give a damn about their jobs and the safety of their products.  A seizure is a last resort action meant to stop a rogue company from harming the public.  By harming a business that just made a careless mistake, you potentially put thousands of people out of work.

What I want to see happen...

The FDA has roughly 51,229 facilities to inspect but inspected fewer than 1,000 in 2008.  This is a big problem and this is the reason:



We simply need more Consumer Safety Officers, the boots on the ground that actually go to these facilities and carry out the inspections.  Specialists are the people that are technical writers, researchers, and food microbiologists that process samples.

We need to have close to 5,000 inspectors, but until recently, the FDA had been underfunded.  This is the biggest problem.  The next big problem that must be tackled is the hiring process. 


On USAJobs.com there are no entry level Consumer Safety Officer positions to apply for.  None.  There are only GS-7 Through GS-13, which are PhD's and upper management positions, on up to director level.  The USDA's Food Safety & Inspection Service, which inspects meat facilities, does have a GS-5 entry level Food Inspector position open, but this leads me to the next part of the problem.  The process for getting hired involves filling out a lengthy application and meeting certain educational requirements, which is understandable for a government position.  They also take at least 6 - 8 weeks after the posted job's closing date to get back to the candidates that applied.  This position's closing date?  01/31/2011  You won't even know if you made it to the first round of phone interviews nearly 6 months.  What food safety/food science talent(myself, for example) can afford to wait that long just to start the interview process?

So we need more people and the speed at which we hire those people needs to increase exponentially.  Notice that my solutions didn't involve any new laws other than requiring timely inspections.  It isn't the laws that are flawed, it's the execution.


The truth is, instances of food borne illnesses have been decreasing since the end of the last century.  That doesn't mean we can't do way better, but it does mean there is a fair amount of hysteria out there.  Hopefully, someone with the USDA and FDA addresses these human resource issues.  If so, I'll be the first to apply.